Cookie Policy

The Maltings, West Street, Bourne, Lincs. PE10 9PH – Tel:+44 (0)1778 391000

Last Updated: 1 December 2022

This policy applies to all Warners Group Publications Plc websites, including but not limited to these brands:

Art Supplies on the Hooluh High Street Bookshop on the Hooluh High Street Food Heaven on the Hooluh High Street Out and About Shop on the Hooluh High Street Tabletop Gaming on the Hooluh High Street World of Railways on the Hooluh High Street

How we use cookies and similar technologies

This policy explains how Warners Group Publications Plc use cookies and similar technologies across our portfolio of web brands. Whenever you use one of our websites, apps or digital products information may be collected through the use of cookies and similar technologies.

Cookies are small text files that are placed on your computer, tablet or mobile device when you browse websites, these can be used to recognise your device next time you visit and personalise your browsing experience.

Other tracking technology such as web beacons, gifs, page tags and scripts may also be used to target advertising, these are often used alongside cookies.  In this policy we refer to all these types of cookies and other technologies under the umbrella term ‘cookies’.

Cookies can allow us to remember you and customise our web pages and services accordingly. We will not usually use cookies to collect personally identifiable information about you. Most cookies are for more general information as described below.

What types of cookies do we set?

The cookies that we set are divided into these types:

1. Functional & Technical Performance Cookies

Functional cookies are essential to the website working correctly and cannot be disabled, these are all set by Warners Group Publications Plc and manage these tasks:

  • Make our website work as you would expect such as being able to login or register.
  • Remember your settings during and between visits including sessions, baskets and any free trials you may have signed up for.
  • Enable the website to remind you if a product or service renewal is due once you are logged in to your account.

Technical Performance cookies help us to understand how our visitors interact with our websites so that we can continue to improve them, these cannot be disabled:

  • Dot Digital is used to track your interactions and purchases from our email marketing.

2. Analytical Performance Cookies

These cookies are used to monitor traffic levels to our sites, provide us with general statistics on things like visitor numbers, page views, how the website is found, popularity of content etc. Information from these cookies is combined with data from every visitor to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you. This allows us to analyse user behaviour & experience so we can continue to improve our web brands.

Users can find out more about Google Analytics and how to opt out at

3. Social Media or other Third Party Cookies

If you follow a link from a Warners Group Publications website to any other third party websites or you share content from our site to friends / colleagues through social channels you may be sent cookies by that website. Please refer to the cookie policy on those websites for their terms and management processes.

These cookies may also be set on other websites that you visit but may follow you on to our web brands.

These cookies might allow you to share website content with your friends on social networks like Facebook, Twitter, Pinterest, Instagram, YouTube and LinkedIn.

How long do cookies stay on my machine?

Our websites use both persistent and session cookies:

  • Persistent cookies are used to allow the website to recognise users when they return to the site and to remember certain information about their preferences. These cookies are cookies which stay on your computer permanently, until you “manually” delete them.
  • Session cookies are used in order to allow customers to carry information across pages of the website, without having to re-enter such information. These cookies delete themselves automatically when you leave a website and go to another, or when you shut down your browser.

How do I control or delete cookies?

Some essential features of our websites just won’t work without cookies and having cookies switched off can seriously affect the way you’ll be able to enjoy our services.

Functional & Technical Performance cookies cannot be switched off.

If you want to find out more about how to control or remove existing cookies please visit the links below depending on the web browser you use:

Please also visit our Privacy Policy to understand our practices regarding your personal data and how we will treat it. If you have any further questions please do not hesitate to  contact us.

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